All purchases of alcohol made on this website are managed by an independent technology provider, Fat Baby Bourbon Checkout, and processed & fulfilled by licensed alcohol retailers across the country.

Fat Baby Bourbon is not a licensed beverage alcohol retailer and is not involved with the sale or delivery of alcohol products.

Please review the FAQ’s below and Fat Baby Bourbon Checkout's terms for more information about orders placed on this website.

If you have issues with an order you placed on this website, please either reply to your order confirmation email or reach out to us at info@fatbabybourbon.com

FREQUENTLY ASKED QUESTIONS

What is the typical processing time?

Most orders are processed within 1-2 business days after placing the order. Delivery time will vary depending on your location, the carrier used by the licensed retailer who processed your order, and external factors that impact shipments.

My order is taking longer than expected to process. Where is my order?

We’re so sorry to hear that! Although most orders are processed within 1-2 business days, there may be occasional delays depending on product availability.

Your order confirmation email contains a tracking link that has up-to-date information on where your order is at any given moment.

Feel free to reach out to us at info@fatbabybourbon.com if you have any questions about your order.

How can I cancel my order?

Please email info@fatbabybourbon.com right away! Be aware if your order has already been confirmed by a retailer, Fat Baby Bourbon Checkout cannot guarantee they will be able to cancel your order.

What happens if my order is returned?

If the provided delivery address is incorrect, if you refuse delivery, or if delivery is not successful after the final delivery attempt, we will refund you minus any restocking fees incurred. We reserve the right to withhold the shipping costs in addition to the costs of the shipment's return from the refund.

What name will appear on my bank statement?

All payments are processed by our e-commerce fulfillment partner, Fat Baby Bourbon Checkout, so you will see Fat Baby Bourbon on your statement when completing your purchase.

I need to change my address.

Please email info@fatbabybourbon.com right away! Be aware if you’re reaching out longer than two hours after your order has been placed, or you’re looking to change your address to a different state, Fat Baby Bourbon Checkout cannot guarantee that they will be able to satisfy your request.

I missed the carrier’s delivery attempt. What do I do next?

Please be aware that every customer must ensure that someone 21+ is home to sign for the package. Typically, a carrier will attempt delivery 3 times before returning the package to the sender.

If the package is returned to the sender please, email info@fatbabybourbon.com. Be aware that there may be additional fees to help offset the costs of retailers accepting returned packages or reshipping orders.

How do refunds work?

Fat Baby Bourbon Checkout cannot guarantee that a retailer will agree to accept a return or exchange. Please review Fat Baby Bourbon Checkout's terms before purchasing and contact Fat Baby Bourbon Checkout if you request a refund.

If your order is refunded, the refund will be processed directly by Fat Baby Bourbon Checkout and may take 5-10 days to post back to your original payment method.

Due to policies set in place by our payment processor, Fat Baby Bourbon Checkout must be refunded back to the original payment method. If this payment method is no longer available, you must work directly with your financial institution to retrieve those funds.